Ida Crystal Staircase Chandelier
- 2-year warranty
- Free shipping within the UK
- Easy returns within 90 days
Description
How to install the light?
Mains-wired installation
This model requires a fixed electrical connection. Arrange installation by a qualified electrician.
- Check the voltage, mounting requirements and selected dimensions against the product label and instructions.
- The installer must isolate the electrical supply before work and check that the ceiling or wall can safely support the fitting.
- Follow the instructions supplied with the exact model for mounting, connections and final checks.
If instructions are missing or any connection is unclear, contact contact@taahys.com before installation.
Dimensions
Shipping information
Delivery to the United Kingdom
Delivery destination: United Kingdom
Processing in 24–48 working hours
Delivery
6–10 working days total
Including processing and transport
Dispatch
Within 24–48 working hours
Monday–Friday, excluding public holidays
Shipping cost
Free standard delivery
To eligible UK addresses, with no minimum order
Where tracking is available, details are sent after dispatch.
For a delayed, missing or damaged parcel, contact contact@taahys.com with your order number.
Full shipping policyReturn information
Not quite right for your home? Let us know within 90 days of delivery. You then have a further 14 days to send your item back. Your statutory rights are not affected.
To start a return, email contact@taahys.com with your order number and the item you want to return. We’ll send you the return address and instructions. Please don’t send parcels to our registered business address.
For a change of mind, return postage is your responsibility. There is no restocking fee.
If your light arrives faulty, damaged or incorrect, contact us first. We’ll help put things right and cover the return costs where required under your statutory rights.
For return conditions and refund times, see our Returns & Refunds Policy.
Specifications
- Bulbs included
- No
- Light source
- LED bulbs
- Lighting area
- 12–25 m² Operating voltage: AC 90–260 V
- Certifications
- CE, UKCA
- Cable length
- Adjustable suspension, up to 180 cm
- Material
- Glass, Metal Base type: E27 sockets
- Size
- Head
- Size
- Diameter 13 cm x Height 15 cm 5 Heads: Diameter 30 cm x Height 140 cm 8 Heads: Diameter 40 cm x Height 180 cm
In the box
- 1 × Ida Crystal Staircase Chandelier
A closer look
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Frequently asked questions
How long will delivery take?
Standard UK delivery is free. The total estimated time from order to delivery is 6–10 working days, including preparation. See our delivery policy for details.
Can I return my light?
Contact contact@taahys.com within 90 days of delivery. Our team will send the return address and instructions. Change-of-mind return postage is your responsibility. Your statutory rights are not affected.
Is there a warranty?
Taahys provides a 2-year warranty on its lighting products from delivery, in addition to your statutory consumer rights. Contact contact@taahys.com with your order number if you need help.
Does this light include bulbs?
Check the specifications and selected option on this page. Bulb inclusion depends on the model. If it is not stated, contact us before ordering.
Can I install this light myself?
Follow the instructions supplied with your exact model. A qualified electrician should assess and carry out any work involving mains wiring. Check the voltage, fitting and installation requirements before ordering.
How do I choose the right dimensions or finish?
Use the Dimensions panel and specifications above, then check the option selected before adding the light to your basket. Email contact@taahys.com if you need help choosing.
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